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Welcome to the SMCC Online Learning Portal: Get Support - Faculty

Need Technical Support?

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Publisher Support

The following is a listing of 3rd party publisher support help lines for students.  Depending on the publisher of your textbook, these sites provide targeted technical support if needed.

Pearson MyLabsSMCC Math courses use the Pearson MyLabs package for online math courses.

Online Support: http://247.pearsoned.com or Phone: 1-800-677-6337

 

McGraw Hill ConnectSMCC Biology courses use McGraw Hill Connect package for online Biology courses.

Online Support: http://mpss.mhhe.com/  or Phone: 1-800-331-5094

 

Cengage MindtapSMCC Medical Assisting and Information Technology Courses use the Cengage Mindtap package for their courses.

Online Support: http://support.cengage.com/magellanweb/TechSupport/login.aspx  or Phone: 1-800-990-8211

 

Is Blackboard Down? Or is it just me?

Click here to see if Blackboard is down.

SmarThinking is Free Online Tutoring

Access SmarThinking Link‚ÄčSMCC is pleased to offer our students free access to online tutoring, SmarThinking, through Pearson. Students can submit theirs papers ahead of time and have them reviewed by professionals, or get help with other subjects when and where they need it most.

Getting started is easy with the access button, but you may be asked to login one more time. If that happens, just use your MySMCC username and password! Faculty can install Smart Thinking in their Online Blackboard courses. Contact Online Learning for assistance with setting up online tutoring in your courses.

Blackboard System Requirements

Blackboard Browser Check

Blackboard Browser Check